Last updated 28 September 2026. Written to describe what the service actually does, the same way as our Privacy Policy — not a boilerplate template.
Penguid is a school learning platform used in Kazakhstan: a knowledge map with topic
explanations and adaptive practice problems, plus classroom tools — rosters, homework
graded from a photo, summative tests graded against a rubric, and knowledge checks by
code. These terms cover the website (penguid.kz) and the Android app, which
is the same service in a wrapper — installing the app does not change what applies to
your account.
By using Penguid, you agree to these terms. If you are a student under 18, a parent, guardian or your school is expected to have agreed on your behalf — most student accounts are set up this way, by a teacher or head teacher uploading a class list, not by the student themselves.
Most student accounts are created by a school and never touch a payment or a signup form — a teacher or head teacher uploads a class list and the platform issues logins. A person can also register their own account directly, with an email confirmed by a one-time code. Either way, you're responsible for what happens under your login: don't share your password, and tell us if you think someone else has it.
Accounts have a role — student, teacher, school administrator, or Penguid administrator — that determines what you can see and do, and that role is always checked on our server, not something the app or browser can grant itself.
Use Penguid for what it's built for: studying, teaching, and running a class. Some things that break it for everyone else:
We can suspend or remove an account that does these things. For a school-provisioned account, that's ordinarily the school's own call, made through their administrator; we step in directly only where the school itself is the problem, or on request from law enforcement.
Homework and summative-work photos are read and scored by an AI model, not a person, as the first pass. That reading is not perfect — handwriting recognition is unstable by nature, and the same photo can be read differently on separate attempts. That's why a teacher sees the AI's reading and score for every submission and can agree with it or correct it before it becomes a mark in the register; a submission the AI can't confidently match to a student is left for the teacher rather than guessed. The mark a student actually receives is the teacher's, not the AI's — Penguid's grading is an assistant to the teacher, not a replacement for their judgment, and we don't claim it to be infallible.
The same applies to course explanations and generated practice problems: they're produced from stored course material, not invented freely, but an occasional error is possible in a system like this, and a teacher's own knowledge takes precedence over anything the site says.
Penguid runs on free-tier quotas from outside AI providers for several features (reading homework and test photos, transcribing recorded lessons, generating course content). Those quotas are real, shared across the whole school, and can run out — when that happens, a feature can slow down, fall back to a weaker backup, or stop working until the quota resets, without necessarily showing a clear error to the person waiting on it. We work to keep this from happening during school hours, but we don't promise uninterrupted availability, and the service is provided as-is, without a guarantee that every feature will work at every moment.
The topic explanations, glossary entries and practice problems that make up a course are Penguid's own composition — assembled from publicly available facts and school curricula, arranged and written by us (or generated from our own stored material), not copied wholesale from any single textbook. You may use this content for your own studying and teaching; you may not republish or resell it as your own.
Work you or your students submit — homework photos, test answers, practice-problem attempts — stays yours (or, for a school-provisioned student, the school's, as the party responsible for that student's education record). We process it to provide the service: grading it, showing it back to the student and their teacher, and, where a teacher corrects a misreading, using that correction to grade better next time. We don't use it for anything else, and we don't sell it — see the Privacy Policy for the full list of where it goes.
A person or organisation can also register their own private course on Penguid (a paid feature) and keep it visible only to themselves and whoever they share their course's access code with; that content is theirs, not ours, and stays outside the reach of our own administrator account the same way a school's own private records do.
A school administrator can remove a student or teacher account from their school at any time, which deletes that person's login, progress, answers and lesson notes. A school itself can only be removed by Penguid's own administrator, which deletes the school's tests, homework and summative-work records together with their photos. As of 30 September 2026, photos tied to an individually removed student's homework and summative-work submissions are deleted together with the rest of their record — before that date they were not reliably removed at the same moment; this is the gap disclosed and now closed in the Privacy Policy, not something these terms are trying to gloss over.
You can ask us to delete an account and its data directly, at the address below, rather than going through the school, if that's easier for you.
Penguid is provided as-is. To the extent permitted by law, we aren't liable for indirect or consequential damages arising from using the service — including a wrong mark that reached a register because a teacher didn't review or correct an AI reading before approving it, or a service interruption from a third-party quota running out. Nothing here limits liability that can't be limited by law, or excludes a school's own responsibility for the grades it records.
We may update these terms as the product changes, the same way we update the Privacy Policy when the code they describe changes. We'll update the date at the top when we do; continuing to use Penguid after a change means you accept the update.
These terms are governed by the law of the Republic of Kazakhstan, where Penguid is operated and hosted.
Questions about these terms, or a request to see, correct or delete your data: ipak5911@gmail.com.